Help Center
Everything you need to get selling
Step-by-step guides to build, launch, and grow your store. New here? Start with the guide below.
Getting started
Launch your store in 5 steps
- 1
Create your account
Register with your email, verify it, and you're in. No credit card needed.
- 2
Set up your store
Give your store a name and pick a starting theme. You can restyle colours, fonts, and layout anytime in the theme designer.
- 3
Add your products
Add products with photos, prices, and variants. Organise them into categories so customers can browse easily.
- 4
Choose how customers order
Take orders straight to WhatsApp, or connect online payments (Growth and Pro) so customers pay by card or FPX at checkout.
- 5
Publish and share
Hit publish and share your store link. Connect a custom domain on Growth or Pro to make it fully your own.
Browse by topic
Design & themes
- Change your store's colours, fonts, and layout
- Add homepage blocks: banners, carousels, product grids
- Preview changes before you publish
Products & orders
- Add products, photos, and variants
- Organise products into categories
- Manage incoming orders and fulfilment
Billing & plans
- Compare Free, Starter, Growth, and Pro
- Upgrade, downgrade, or cancel anytime
- Manage invoices in the billing portal
Domains & payments
- Connect a custom domain (Growth & Pro)
- Set up online payments for card and FPX
- Understand grandfathered features
Can't find an answer?
Check the FAQ for quick answers, or contact us — we reply within one business day.