Guides

Change your store's colors, fonts, corner roundness, header and product cards from the live store editor — every pick previews on the canvas at once, and Save theme keeps it.

Build your homepage from 20 block types — click one to add it, configure each one, then publish when you're ready.

Turn on the three floating widgets from the store editor — a WhatsApp chat button, a promo or feedback tab, and an announcement popup — and set exactly what each one says.

Publish About us and policy pages from ready-made templates, then decide which links sit in your header and footer.

Create a product with photos, pricing, and variants like size or color — each variant can carry its own price, image, and stock.

Group your products into categories and subcategories so customers can browse your store easily.

Build a sticker library once, then apply stickers like “New” or “Best seller” to individual products.

Set up percentage or fixed-amount coupon codes, with optional usage limits and expiry dates.

Track every order from pending confirmation through to completed, and add tracking numbers for shipped orders.

Take the item price first, then ask each buyer for shipping (for example EMS + local postage) once your pre-order stock arrives — with a pay link only that buyer can use.

Every image and video you upload lands in one library — search it, sort it, see how much storage your plan has left, and clear out what you no longer need.

Everyone who has ordered from your store, in one list — what they bought, how much they have spent, and how to reach them.

Let nearby customers collect their order instead of paying for postage — set where they collect from, when it's ready, and whether checkout shows a map.

Real courier rates are quoted automatically at checkout, funded by prepaid shipping credit — no EasyParcel account required.

Book a courier pickup for one order or many at once, straight from the Orders page.

Book shipments straight out of your own EasyParcel wallet — no Tokoo margin, no shared platform account.

Connect your own Lalamove Business account so customers in a supported city can choose instant same-city delivery at checkout, paid from your own Lalamove balance.

Fill in the search title, meta description, share image and favicon so your store looks right in Google results, when a link is pasted into WhatsApp, and in the browser tab.

How to point your own domain at your Tokoo store by adding a DNS record with your domain provider.

Connect a payment gateway for card and FPX payments, or add manual methods like bank transfer and e-wallet — all from Settings → Checkout & delivery.

See exactly what's gated by plan — and what's included on every plan, even Free.

Change your plan from the Billing page — upgrades go through checkout, downgrades and cancellations go through the billing portal.

The wizard a new store opens onto: one run through the nine things a store needs, from the first product to a first promotion. Every step is skippable.

See your store's visitors, add-to-carts and sales in your own Google Analytics, and which searches bring people in with Search Console — including the one verification step that trips most people up.

Add staff to your store with Admin or Staff roles, and manage pending invitations and seats.

Add pickup or warehouse locations, then track each product variant's stock separately at each one.

Switch on language switching for customers, and keep the admin dashboard in whichever language you prefer to work in.

Add a Newsletter signup block to your homepage to start collecting emails, then export them anytime as a CSV.

Read your Revenue, orders, and channel breakdown at a glance, over 7, 30, or 90 days.

A store owner can permanently delete a store from Settings → Danger zone — here's exactly what happens and when.