Offer instant same-city delivery with Lalamove
Connect your own Lalamove Business account so customers in a supported city can choose instant same-city delivery at checkout, paid from your own Lalamove balance.
Lalamove is the option that makes a small store look faster than the biggest marketplace: a rider collects from your pickup point and delivers within hours. It's a genuinely different promise from a courier, and it's worth offering for fresh, fragile, oversized or simply urgent orders.
- 1
Open Settings → Delivery and find Lalamove instant delivery
Turn on Use my own Lalamove account to connect the store to your own Lalamove Business account. You'll need an API Key and API Secret from your Lalamove dashboard. Start with a sandbox key (it begins with pk_test_): that pairs your store with a demo Lalamove account, so you can run the whole flow without real bookings or real money.

- 2
Pin the pickup location
Search for your pickup address, then drag the pin to the exact spot. This fills in the pickup fields above and records the coordinates Lalamove needs — without them there's no price to quote and no route for a driver. The same coordinates are what a rider is sent to, so an approximate pin becomes a driver waiting in the wrong place.

- 3
Watch for orders that want it today
Orders arrive in Orders with everything else, whichever way the customer chose to pay and receive. Buyers inside a supported city see instant delivery as an option at checkout; buyers outside one simply don't, and see your courier and pickup options instead.

- 4
Book the delivery from the order
Open the order and use the Instant delivery (Lalamove) section to book Lalamove delivery. The trip is charged to your own Lalamove balance, and the delivery status updates on the order as the rider moves.

Run a real order through with the sandbox key first — it lets you see the checkout option, the booking screen and the status updates without spending anything.
Lalamove covers cities, not the whole country. If a buyer is outside its coverage, they aren't offered instant delivery at all — so keep a courier option available for everyone else.
Still stuck?
Contact us and we'll help you sort it out.